How quality control at the source can help prevent costly product returns for retailers.
This White Paper will give you insights about:
Market researchers agree that the future of retail will belong to “evolved” retailers: online retailers with a physical presence, and traditional retailers who successfully leverage multi-channel sales. However, multi-channel retail faces one of its greatest challenges in product returns.
Online sales are particularly vulnerable to returns, both because of the simple return procedure and the increased quality risk compared to physical shopping. Quality control at the source is one of the most effective methods of preventing such direct results from product returns as loss of revenue, supply chain disruption, and reputational damage.
Download the whitepaper to learn about the full scale of the returns issue in multi-channel retail and the impact of implementing an effective quality control program at the source.
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